PRIVACY POLICY
This Privacy Policy constitutes a part of Terms of Use (the "TOU"). The terms used in this Privacy Policy shall have the same meanings as in the TOU except as otherwise provided herein.
This Privacy Policy explains how Car Chick technology Ltd, and Car Chick technology Ltd operators collect, use, process, disclose, share, transfer, and protect personal information obtained through Car Chick technology Ltd and its partners. The terms "we," "us," and "our" refer to Car Chick technology Ltd and Car Chick technology Ltd operators. All information collected is as required by applicable laws or government orders to collect such information, or it is relevant for our specified purposes.
This policy applies to information we collect when you use our App, Website or otherwise interact with us as described below. This policy, like our other policies will be revised from time to time and this will be indicated in the document via the date of the policy and in some cases, we may provide you with additional notice (such as by adding a statement to the homepages of our website or by sending you an email notification).
Please carefully read the full content of this Privacy Policy. By proceeding to register for or log in the Car Chick technology Ltd Services, you acknowledge, understand, and consent to all articles described in this privacy policy.
Data Protection policy
Car Chick technology Ltd Data Protection Policy refers to our commitment to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality. With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.
Scope
This policy refers to all parties (employees, customers, suppliers, Merchants etc.) who provide any amount of information to us. Who is covered under the Data Protection Policy? Employees of our company and its subsidiaries must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data.
Policy elements
As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, usernames and passwords, digital footprints, photographs, ID numbers etc.
Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply.
Our data will be:
- Accurate and kept up to date.
- Collected fairly and for lawful purposes only.
- Processed by the company within its legal and moral boundaries.
- Protected against any unauthorized or illegal access by internal or external parties.
Our data will not be:
- Communicated informally.
- Stored for more than a specified amount of time.
- Transferred to organizations, states or countries that do not have adequate data protection policies.
- Distributed to any party other than the ones agreed upon by the data's owner (exempting legitimate requests from law enforcement authorities).
In addition to ways of handling the data the company has direct obligations towards people to whom the data belongs. Specifically, we must:
- Let people know which of their data is collected.
- Inform people about how we'll process their data.
- Inform people about who has access to their information.
- Have provisions in cases of lost, corrupted, or compromised data.
- Allow people to request that we modify, erase, reduce or correct data contained in our databases.
Action
To exercise data protection, we're committed to:
- Restrict and monitor access to sensitive data.
- Develop transparent data collection procedures.
- Train employees in online privacy and security measures.
- Build secure networks to protect online data from cyberattacks.
- Establish clear procedures for reporting privacy breaches or data misuse.
- Include contract clauses or communicate statements on how we handle data.
- Establish data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc.).
Information we collect automatically
At Car Chick technology Ltd, our servers automatically record information that your browser would ordinarily send or pick whenever you visit a website including but not limited to Website and device data we also collect informations such as:
- Log Information: We log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address.
- Location: we collect location details to find and locate and connect users to artisans around them and vice versa.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information on our Services and other websites, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits.
Information you provide
When you sign up for any Car Chick technology Ltd Service or promotion that requires registration, we collect non public personal information as is relevant to Car Chick technology Ltd (such as your name, ID number, Photograph, Card payment, email address and user profile information for KYC compliance). For certain services, such as our payment services, we require your debit or credit card information and in the case of in app wallet servcies, BVN may be required. We typically do not store this information and when we do, we maintain the data in encrypted form on secure servers. We may also receive information from third parties to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
Affiliated sites
We offer some of our services in connection with other web sites e.g, websites of our subsidiaries and partners, mostly payment gateways. Personal information that you provide to those sites may be sent to Car Chick technology Ltd to deliver the service. We process such information in accordance with this Privacy Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
User communications
When you send email or other communications to Car Chick technology Ltd, we may retain those communications to process your inquiries, respond to your requests and improve our services, as well as for record purposes.
Cookies Policy
Our browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. Where you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org
Other sites
This Privacy Policy applies to Car Chick technology Ltd only. We do not exercise control over the sites displayed or linked from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Car Chick technology Ltd processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:
- Providing our services to users, including the display of customized content.
- Auditing, research, and analysis to maintain, protect and improve our services.
- Ensuring the technical functioning of our network.
- Developing new services.
DISCLOSURE OF DATA
We may disclose your information to certain categories of people for specific purposes or in specific situations which may include:
- To establish, exercise, or defend legal claims; our professional advisers, consultants and other similar services.
- To comply with any legal, regulatory or contractual obligation, or with any legal or regulatory process (such as a valid court order or subpoena);
- To complete transactions on the app and enable users locate and connect eachother.
- Our financial and other institutions or companies and organisations that we partner with to provide our products and services or that provide services to us, including or in relation to technical infrastructure, marketing and analytics, and web and app development.
- Companies and organisations that we work with for identity verification, due diligence and processing or otherwise fulfilling transactions that you have requested.
- To prevent physical harm or financial loss, or to assist with an investigation of suspected or actual illegal activity, or to otherwise protect our or others' rights, property, or safety;
- For the purpose of our audit, compliance, and corporate governance functions. We will otherwise treat your personal data as private and confidential and will not share it with other parties except where you have given permission.
DATA RETENTION
We retain personal data for the period necessary for the purposes communicated above, or for such periods as required by applicable law. We make efforts to delete your Personal Data once it is no longer required for any of the business purposes described above.
Juvenile(under18)
Our Services are not intended for persons under the age of 18. We do not intentionally grant access to juveniles or persons that are not categorized under law as having contractual capacity.
This Policy is updated this 23rd day of Sept, 2024.